Global After-Sales Service

We provide comprehensive, systematic, and professional global after-sales support for all our CNC press brakes and shearing machines. From installation, maintenance, repair, training to spare parts supply, we offer full-life cycle service to ensure stable operation, high efficiency, long service life, and truly worry-free use for every customer worldwide.

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Global Support

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Installation

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Maintenance

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Training

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Spare Parts

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Emergency

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Global Remote Support

24/7 worldwide online support via video call, voice call, message and real-time debugging. Our senior technical team provides fast and accurate fault diagnosis, professional guidance and effective solutions for machine problems at any time. We support multi-language communication to serve global customers.

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Installation & Commissioning

Professional on-site installation, precise calibration, full performance commissioning and system testing by certified engineers. We ensure every machine reaches factory standard in accuracy, stability and efficiency before official operation. We also provide on-site guidance for safe operation.

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Repair & Maintenance

Regular maintenance, quick fault repair, component replacement and overall performance inspection services. Professional maintenance effectively extends machine service life, reduces failure rate, avoids production interruption, and ensures long-term stable and efficient operation.

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Operator Training

Complete professional training including machine operation, daily maintenance, safety standards, system control and basic troubleshooting. We standardize operation process, reduce human error, improve production efficiency, and ensure personnel safety and stable production.

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Original Spare Parts

100% original high-quality spare parts, molds, tools and accessories with strict quality control. Fast global delivery ensures perfect matching, stable performance and high compatibility, maintaining machine precision and extending service life.

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Emergency Response

Rapid response for urgent machine breakdown and emergency repair. Quick on-site service or remote solution to minimize production downtime and loss. We ensure production continuity and maximize customer benefits.

After-Sales Service Process

1

Service Request

Customer submits service demand

2

Problem Diagnosis

Engineer analyze & confirm fault

3

Solution

Provide repair & support plan

4

On-site Service

Engineer on-site maintenance

5

Completion & Return

Confirm & track service effect

Our Service Guarantee

Warranty Policy

12 months free warranty + long-term lifetime after-sales support.

Global Service Network

Service coverage over 80 countries for fast local support.

Professional Engineer Team

10+ years experienced engineers for professional service.

Our Full-Life Service Commitment

24/7 Global Support • Fast Response • Professional Team • Original Spare Parts • Regular Maintenance • Full Training • Warranty Service • Lifetime Technical Support