Global After-Sales Service
We provide comprehensive, systematic, and professional global after-sales support for all our CNC press brakes and shearing machines. From installation, maintenance, repair, training to spare parts supply, we offer full-life cycle service to ensure stable operation, high efficiency, long service life, and truly worry-free use for every customer worldwide.
Global Support
Installation
Maintenance
Training
Spare Parts
Emergency
Global Remote Support
24/7 worldwide online support via video call, voice call, message and real-time debugging. Our senior technical team provides fast and accurate fault diagnosis, professional guidance and effective solutions for machine problems at any time. We support multi-language communication to serve global customers.
Installation & Commissioning
Professional on-site installation, precise calibration, full performance commissioning and system testing by certified engineers. We ensure every machine reaches factory standard in accuracy, stability and efficiency before official operation. We also provide on-site guidance for safe operation.
Repair & Maintenance
Regular maintenance, quick fault repair, component replacement and overall performance inspection services. Professional maintenance effectively extends machine service life, reduces failure rate, avoids production interruption, and ensures long-term stable and efficient operation.
Operator Training
Complete professional training including machine operation, daily maintenance, safety standards, system control and basic troubleshooting. We standardize operation process, reduce human error, improve production efficiency, and ensure personnel safety and stable production.
Original Spare Parts
100% original high-quality spare parts, molds, tools and accessories with strict quality control. Fast global delivery ensures perfect matching, stable performance and high compatibility, maintaining machine precision and extending service life.
Emergency Response
Rapid response for urgent machine breakdown and emergency repair. Quick on-site service or remote solution to minimize production downtime and loss. We ensure production continuity and maximize customer benefits.
After-Sales Service Process
Service Request
Customer submits service demand
Problem Diagnosis
Engineer analyze & confirm fault
Solution
Provide repair & support plan
On-site Service
Engineer on-site maintenance
Completion & Return
Confirm & track service effect
Our Service Guarantee
Warranty Policy
12 months free warranty + long-term lifetime after-sales support.
Global Service Network
Service coverage over 80 countries for fast local support.
Professional Engineer Team
10+ years experienced engineers for professional service.
Our Full-Life Service Commitment
24/7 Global Support • Fast Response • Professional Team • Original Spare Parts • Regular Maintenance • Full Training • Warranty Service • Lifetime Technical Support
